FAQ

What is a serigraph / screen-print?

A serigraph can most easily be defined as a silk-screen or screen-print, albeit a very sophisticated and labor intensive one. Using the original artwork as the master guide, each color is carefully hand separated into individual elements and burned onto separate screens. The serigraph is then created by screening each color, one by one, onto the substrate (i.e. paper, canvas, etc.) thereby layering all the colors into their proper locations, pass by pass, through a process of physically pushing the ink through the openings in each of the color screens, ultimately combining to build the final image.

It is a painstaking, labor intensive and very precise technique, both in the color separating process and in the ability to keep all the screens in proper “registration” with one another throughout the lengthy process of laying down so many individual colors during multiple screen passes.

Considered a “traditional” printmaking technique because it is an analog process, serigraphy does not traditionally employ the use of a computer, but rather the careful artistic eye and technique of a master printer and color separator.

All Cyclops Print Works serigraphs (and all other print mediums that we publish, for that matter) are printed at Eclipse Workshop, Collectors Editions’ in-house production arm. These prints are all created under the watchful eye of two of the art industry’s leading print experts: Tim Dickson — who for over 25 years has perfected the craft of fine art print making – and Carlos Alvarado – who has been one of the primary printers of SHAG’s (Josh Agle) work for over a decade.

What does “ limited edition” mean?

This means that only a certain amount will be printed of any given edition, as indicated by the number on the print itself. The edition size indicates the maximum number that will be reproduced. In addition to the edition limit, Artists Proofs (APs), Printers Proofs (PPs) and Hors d’Commerce (HC) proofs will also be printed, which stand above and beyond the limited edition size. For all officially-licensed pieces from The Walt Disney company, Aritsts Proofs will never exceed more than 10% of the edition size, and Printers Proofs and Hors d’Commerce proofs are limited to the quantities of five and two, respectively.

What does “hand deckled paper” mean?

The term “hand deckled” is used to describe the finished edge of certain giclées or serigraphs which are printed on paper. The edges of a hand deckled print undergo a “controlled tear” giving the edges a rough, jagged pattern as opposed to the clean straight edge of a print that is trimmed with a blade. When framed, such prints are often “floated”, which places the matting well outside the edges of the paper so that the hand torn edges are visible.

Is there any way I can be alerted when new artwork is released?

But of course! You can join our mailing list here: http://cyclopsprintworks.com/subscribe. Also be sure to check out our social media channels on Facebook, Twitter, and Instagram.

Will you share my personal information with anyone else?

No. We will not share your information with any third party. For additional information on our privacy policy, click here.

Purchasing

Do you ship internationally (i.e. outsider the U.S.)?
Yes! We ship to the following international locations: Australia, Belgium, Canada, France, Germany, Italy, Mexico, Netherlands, Spain, Luxembourg, United Kingdom.

How do you ship?

We ship all our prints carefully rolled, covered in kraft, and tubed via UPS Ground. For international orders we use USPS First Class International.

Please note: Import duties, taxes, and charges are not included in the item price or shipping costs. These extra charges, when applicable, are the buyer's responsibility.  

Please check with your country's customs office to determine what these additional costs will be prior to your purchase.

Can I do a local pick-up?

Yes! But you will have to schedule an appointment to pick up by contacting us at: contact (at) cyclopsprintworks.com

Our address is:
Collectors Editions
9002 Eton Ave
Canoga Park, CA 91304

Also, please note that local pick-up is only available between the hours of 10AM-5PM on Monday – Friday. A valid photo ID that matches the name and billing address of the order will be required for local pick-up.

Do you offer refunds or cancellations?

Sorry, all sales are final. No refund or cancellation requests will be accepted. However, in the case that a print arrives damage, we will offer a replacement or a refund if no extra stock is available.

Are there limits to the amount of prints that I can purchase?

Due to the limited nature of these prints, all of our releases have a restricted 1 per person/household limit within its first week of release.